Refund Policy

Refund Policy for Frix Entertainment LLC
Effective Date: April 9, 2026

At Frix Entertainment LLC, we strive to provide clear and fair refund terms for our customers.

Event Tickets

• All ticket sales are final.
• If an event is rescheduled, all tickets will remain valid for the new date. Refunds will not be issued for rescheduled events.
• Refunds will only be issued if an event is fully canceled by Frix Entertainment LLC or the event venue and is not rescheduled.
• If an event is canceled without a rescheduled date, ticket holders will be notified by email and refunds will be processed automatically within 7-10 business days.

Merchandise

• Merchandise sales are final unless the product is defective or damaged upon arrival.
• To request a return or exchange, contact us at contact@frixmusic.com within 14 days of receiving the item.

Processing of Refunds

• All refunds are issued to the original payment method used at checkout.
• Depending on your bank or card issuer, it may take additional time for funds to appear in your account.

Contact for Refunds

If you have questions about this Refund Policy or need assistance, please contact us: